Miscellaneous

Please contact us with the product model or description, required quantity, specifications and any OEM requirements.

Quotations are valid for two weeks. Prices and payments are in EUR or USD, as agreed in the quotation and sales contract.

After signing, an exchange-rate movement of 3% or more in either direction adjusts the unpaid 70% balance under our General Sales Terms. The comparison uses ICBC's published foreign-exchange buying rate on the contract-signing date and the date the goods are ready. The 30% advance remains unchanged.

Let us know about any testing or certification requirements when requesting a quotation. Associated costs will be included in our quotation.

For products requiring prototype development, the initial price may be an estimate. The final product price can be confirmed after the prototype has been produced.

We offer standard product samples and OEM production based on your requirements.

Samples typically take 3-8 weeks to produce. The exact timing will be confirmed for each enquiry. Standard and OEM samples are chargeable, and sample shipping costs are borne by the customer.

For OEM or prototype enquiries, please provide:

• The relevant product model, reference sample or drawings.
• Detailed specifications and required modifications.
• Logo artwork, colours and dimensions, where applicable.
• Expected order quantities and annual requirements.
• Your target unit cost, where applicable.

Prototype development fees are assessed individually. Projects are subject to technical feasibility and production capacity.

Orders are subject to minimum quantities, which will be confirmed in our quotation.

Once the order details are agreed, we will provide a sales contract. Please return a signed copy by email.

Production generally takes 55-65 days after all applicable requirements have been completed: sample approval, receipt of the signed sales contract and receipt of the advance payment.

The exact production lead time and planned shipping date will be confirmed in the sales contract.

We carry out our own quality checks at our expense. Customers may arrange their own or an independent inspection at their expense once the goods are ready and before shipment. Please arrange this in advance. Inspection must be completed within five calendar days after we email confirmation that the goods are ready and available for inspection, unless an extension is agreed in writing.

Unless otherwise agreed in writing, our usual payment terms are:

• 30% advance payment.
• 70% balance within 15 calendar days after both the goods are ready for shipment and the balance pro-forma invoice has been emailed. If these occur on different dates, the payment period starts on the later date.

Full payment is required before shipment. After the 15-day payment period, the remaining unpaid balance is subject to interest at 0.1% per day, without compounding, subject to applicable law. No interest is charged for the first 15 days.

Day one is the calendar day following the later of the goods-ready date and the invoice email date. The payment deadline will be shown on the invoice.

Payment instructions will be provided on the pro-forma invoice.

The quotation and sales contract will specify the agreed Incoterms® 2020 rule and named port or place. Where FOB is appropriate and agreed, the seller handles packaging, export clearance and delivery on board at the named port; the customer arranges and pays for the main carriage and import formalities, in accordance with that rule.

You may appoint your own freight forwarder or ask us to help arrange shipping through one of our partners. Costs and risk follow the agreed Incoterms rule.